Faqs - SHENZHEN RONGYANG OPT Technology Co.,Ltd (RYOPT)

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Home ABOUT US FAQ

Q What warranty and after-sales support do you provide?

We offer a 3-year warranty plus reliable technical and after-sales support for every project.

Q Does installation require ceiling openings?

It depends on the model. We offer recessed and surface-mounted options with detailed guides.

Q Can I order a sample before a project order?

Yes. Samples are available for testing and project evaluation before bulk purchasing.

Q Do you support OEM/ODM services?

Yes. We support custom sizes, functions, controls, packaging, logos and private labeling.

Q What certifications are available?

CE, RoHS, UL, RCM, UKCA, KC and CCC are available depending on the product model.

Q Can you help with project lighting design?

Yes. Send us your drawings, dimensions and ceiling height for product and layout recommendations.

Q Can it simulate daylight throughout the day?

Yes. Adjustable brightness and 2700K–6500K color temperature support dynamic daylight scenes.

Q What control options are available?

App, remote control and DALI options are available for different lighting projects.

Q How realistic is the daylight effect?

High CRI >93 and daylight simulation create a natural-looking sky and sunlight experience.

Q Can the skylight size be customized?

Yes. Custom sizes are available to match different ceiling layouts and project requirements.